Terms of Service
Last Updated: 12/23/2025
1. Agreement to Terms
By accessing or using our website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Custom Santa's website for personal, non-commercial transitory viewing only.
3. Service Description
Custom Santa provides personalized video messages using artificial intelligence. While we strive for high quality, the videos are generated by AI and may contain artifacts or imperfections inherent to the technology.
4. Refund Policy
We offer a 100% money-back guarantee if you are not satisfied with your video. Please contact support within 7 days of purchase to request a refund.
5. Disclaimer
The materials on Custom Santa's website are provided on an 'as is' basis. Custom Santa makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.